Question 1

What ages are miniLOX pieces designed for?

Accepted Answer

Our heirloom-quality products are designed for tiny legends from infancy through age 12, with thoughtful sizing and craftsmanship that allow many pieces to be passed down or worn long after the early years.

Question 2

How do I know which size to choose?

Accepted Answer

Each product page lists exact measurements. When in doubt, size up — miniLOX is designed to grow gracefully with your little legend.

Question 3

What is your shipping & delivery timeline?

Accepted Answer

All orders ship from our atelier within 2 business days. Domestic orders typically arrive in 3–5 days; international shipping varies by destination. Tracking is provided for every order.

Question 4

What is your return policy?

Accepted Answer

We offer a 14-day royal return window on unused items in original packaging. Custom-engraved pieces are final sale. Reach out via Contact for a return label.

Question 5

Are miniLOX pieces safe for sensitive skin?

Accepted Answer

Yes. We use hypoallergenic precious metals, OEKO-TEX certified textiles, and food-grade finishes where applicable. Every piece is tested for child safety standards.

Question 6

Do you offer wholesale or stockist partnerships?

Accepted Answer

We are growing our family of stockists thoughtfully. Please send a note via our Contact page with your store details — we'd love to hear from you.

Question 7

Where are miniLOX pieces made?

Accepted Answer

Designed in-house and produced in small batches by partners we know personally — gold and silver work in Italy, textiles in Portugal, and packaging assembled at our home atelier.

Question 8

How do I care for my miniLOX piece?

Accepted Answer

Each piece arrives with a tiny care card. In general: gentle hand-wash for textiles, soft polish cloth for metals, and store in the included pouch away from direct sunlight.

Questions, gently answered.